Blog
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Why Bad Onboarding Is the Real Cause of Messy Offboarding
By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was paying close attention because the new hire had just arrived and there were a hundred other things to…
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How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout
A safe Microsoft Copilot rollout starts with a permissions audit before any trial license is enabled. Microsoft 365 Copilot retrieves files, emails, and chats using each user’s existing Microsoft 365 permissions. In most tenants, those permissions are broader than anyone has mapped, because access tends to accumulate across years of projects, ad-hoc sharing, and staff…
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5 Microsoft 365 Settings Worth Checking in Your Tenant
Microsoft has tightened several default settings in Microsoft 365 over the past few years. Newer tenants get more protection out of the box than tenants set up before 2022 or so. The problem is that legacy configurations stay in place. A setting changed for new tenants in 2024 doesn’t retroactively change in yours, and historical…
Archived posts
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From Offer Letter to First Login: How IT Makes New Hire Setup Easy
There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It’s awkward, overwhelming, and not the welcome anyone hopes for. According to Gallup, only 12% of employees strongly feel that their…
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Don’t Let Outdated Tech Slow You Down: Build a Smart IT Refresh Plan
Nothing throws off your day like a frozen screen or a sluggish computer. If you run a small business, you’ve probably dealt with outdated tech more than once. Sure, squeezing extra life out of old equipment feels economical, but it often costs more in the long run. Small businesses lose approximately 98 hours per year,…
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Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)
Does it ever seem like your small business is overwhelmed with data? This is a very common phenomenon. The digital world has transformed how small businesses operate. We now have an overwhelming volume of information to manage employee records, contracts, logs, financial statements, not to mention customer emails and backups. A study by PR Newswire…