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  • 7 Great Examples of How AI is Helping Small Businesses

    7 Great Examples of How AI is Helping Small Businesses

    Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies withoutRead…

  • Top Technologies Transforming Customer Service Today    

    Top Technologies Transforming Customer Service Today    

    Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, andRead…

  • Data Breach Damage Control: Avoid These Pitfalls

    Data Breach Damage Control: Avoid These Pitfalls

    Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requiresRead…

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  • 5 Exciting Ways Microsoft 365 Can Enable the Hybrid Office