Blog
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Why Guest Wi-Fi Should Be Separate From Your Business Network
Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching internal systems. Offering Wi-Fi to customers, contractors, and visitors is…
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What Happens to Your Data When You Cancel a Cloud Service?
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If…
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Should Employees Use Personal Devices for Work?
Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often use personal devices for work before the business has made a decision about it. They…
Archived posts
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Simple Setup Checklist for Microsoft Teams
Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of…
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7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse
Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing…
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7 Apps That Can Help You Improve Customer Experience in 2023
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next…