Blog
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Beyond Chatbots: Preparing Your Small Business for “Agentic AI” in 2026
AI chatbots can answer questions. But now picture an AI that goes further, updating your CRM, booking appointments, and sending emails automatically. This isn’t some far-off future. It’s where things are headed in 2026 and beyond, as AI shifts from reactive tools to proactive, autonomous agents. This next wave of AI is called “Agentic AI.”Read…
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The Server Refresh Deadline: Why Windows Server 2016’s End of Support Should Drive Your Cloud Migration Plan
Time moves fast in the world of technology, and operating systems that once felt cutting-edge are becoming obsolete. With Microsoft having set the deadline for Windows Server 2016 End of Support to January 12, 2027, the clock is ticking for businesses that use this operating system. Once support ends, Microsoft will no longer provide securityRead…
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The MFA Level-Up: Why SMS Codes Are No Longer Enough (and What to Use Instead)
For years, enabling Multi-Factor Authentication (MFA) has been a cornerstone of account and device security. While MFA remains essential, the threat landscape has evolved, making some older methods less effective. The most common form of MFA, four- or six-digit codes sent via SMS, is convenient and familiar, and it’s certainly better than relying on passwordsRead…
Archived posts
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Helpful Tips for Keeping Your Shared Cloud Storage Organized
Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which person in the office has the most recent copy of a document. Between 2015 and 2022, the percentage of worldwide corporate data stored in the cloud doubled. It went from 30% to 60%.Read…
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6 Important IT Policies Any Size Company Should Implement
Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough. But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that youRead…
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6 Discontinued Technology Tools You Should Not Be Using Any Longer
One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okayRead…