Blog
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How Hackers Keep Access to Your Email After You Change the Password
Summary: Changing the password blocks someone from signing in with the old password. However, they may still have an active session, a forwarding rule, access through a connected app, mailbox permissions, or a recovery method they added. When someone gets into a business email account, changing the password should happen immediately. Once that is done,…
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How Long Business Computers Last and When to Replace Them
Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating system or the software your business requires. Most business computers do not fail all at…
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Small Business IT Budget: What to Include and How to Plan It
Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also cover cybersecurity, backups, employee changes, planned projects, and a reserve for urgent repairs or replacements. If your IT budget only covers computers, Microsoft 365, and…
Archived posts
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7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…
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Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…
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Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires…